Regulatory Compliance
Case Study - Agile Provisioning
Automating UCC Provisioning
for Greater Efficiency
Scope of Project
Migration
The Client
Customer Profile
- Organization: Government
- Location: Belgium
- Users: 35,000
- Type: Mix of Skype for Business, Alcatel PBXs, and local voice systems
- Need: Migrating to Microsoft Teams
Customer Profile
- Organization: Government
- Location: Belgium
- Users: 35,000
- Type: Mix of Skype for Business, Alcatel PBXs, and local voice systems
- Need: Migrating to Microsoft Teams
Capabilities Used
- Multi-platform visibility
- Site-based phased migration
- Integrated ServiceNow provisioning
- Hybrid dial plan management
- Delegated provisioning to 150+ agencies
Outcome
Migration
Smooth, phased migration with no service disruption.
Provisioning
Unified provisioning post-migration.
Audit
Full compliance and audit tracking across all phases.
Why Flexcom
Agile Provisioning?
- Handles Daily Operations: From new users to number
assignments, all managed from one place. - Supports Your Journey: Whether you’re hybrid, on-prem,
or cloud-first, we’ve got you covered. - Built for Migration: Move platforms without the pain. Delivers Governance: Standardize processes and keep a
full audit trail. - Reduces Admin Load: Automate everything from
onboarding to deprovisioning.
Meet Agile Provisioning for Microsoft Teams
Simplify onboarding, reduce errors and delegate changes with ease. Flexcom Agile Provisioning
delivers automation and control for Teams, helping IT teams save time and improve employee and
customer satisfaction.