Flexcom Suite
Smart, Scalable UCC Management for the Connected Workplace
Empower Your Communication
Ecosystem with Flexcom
The Flexcom Suite is your all-in-one solution for managing, analyzing, and optimizing Unified Communication and Collaboration (UCC) environments across on-premises, hybrid, or cloud-based deployments.
Whether you’re overseeing hundreds or tens of thousands of users, Flexcom brings clarity, automation, and control to your connected workplace — with agility built-in.
Why Flexcom Suite?
Unmatched Autonomy &
Simplicity
Designed for operational
independence, Flexcom Suite enables
IT teams to manage UCC systems
without relying on external consultants. From workflows to templates to configurations, everything can be customized in-house.
Real-Time, Reliable
Synchronization
All provisioning operations run on live
data pulled directly from your
telephony ecosystem — eliminating the
risk of desynchronization or errors.
Quarterly Upgrades in
Under 5 Minutes
Enjoy seamless innovation with regular
updates that take less than five
minutes to install — no
downtime, no support needed.
Comprehensive Features
Out of the Box
- Native support for Microsoft Teams, Cisco CUCM, Webex, Zoom,
Avaya & more - Orchestrator module with prebuilt connectors to ServiceNow,
Azure AD, HR systems - End-user self-care portal with customizable branding
- Visual DID management and bulk actions
- Built-in UCCX provisioning Multi-platform, hybrid environment support
Insight Built Into the Suite
Integrated natively into Flexcom Suite, Flexcom Analytics provides real-time,
centralized visibility across all your communication platforms:
- Unified dashboards for Teams, mobile, video, and contact centers
- Real-time monitoring of service quality and performance
- Fraud detection, compliance alerts, and usage anomalies
- Automated billing, asset tracking, and license inventory
- Contact center optimization and KPI reporting
Zero-Touch Automation
Simplify provisioning across platforms — whether you’re onboarding new
users, managing migrations, or consolidating services:
- Unified management across Microsoft Teams, Cisco, Avaya, Alcatel, and more
- Role-based delegation and field-level customization
- Custom workflows for HR-driven provisioning and deprovisioning
- Smart migration tools with real-time visibility and hybrid coexistence
- Full audit trails and policy enforcement for compliance
Built for Integration. Ready for
Customization.
Flexcom Suite adapts to your infrastructure—not the other way around. Its
API-first architecture and flexible connectors ensure easy integration with
your ITSM, HR, or billing systems. We specialize in delivering customized
projects and industry-specific connectors across:
- Healthcare: EMR/EHR/HL7 integration, patient communication analytics
- Public Sector & Education: Multitenant environments, budget
traceability - Finance & Industry: Secure delegation, compliance, and reporting
Trusted by 500+
Organizations Across Sectors
Flexcom is trusted by over 500 organizations throughout Europe and
North America — including end customers, UCC providers, integrators,
and managed services teams.
From large enterprises and public institutions to hospitals and universities,
our solutions simplify communication management and scale to meet
evolving needs.
Ready to Simplify Your Connected Workplace?
Let’s tailor a solution to your unique needs — whatever your platform, size, or industry.
See how Flexcom Suite has been used in problem solving and take control of your connected workplace.
Flexcom Suite for Managed Services
Automation, Visibility & Value — All in One UCC Platform
Empower Your Managed Services
with Flexcom Suite
Flexcom Suite is designed specifically for MSPs who want to offer high-value,
low-effort Unified Communication & Collaboration (UCC) management
services. It combines:
- Flexcom Agile Provisioning: Multi-vendor provisioning, migration,
and delegated administration - Flexcom Analytics: Cross-platform, vendor-agnostic UCC reporting
and monitoring - Delivered under a single bundled license, ready for white-labeling
With Flexcom, MSPs gain a competitive edge by automating complex
operations, reducing customer support load, and offering scalable, insight-
driven services that boost client satisfaction and profitability.
Key Advantages for MSPs
- Full Automation of UCC Management
- Cross-Platform Analytics & Visibility
- Proactive Monitoring & SLA Assurance
- Bundled, Flexible Licensing
Operational & Business Benefits
- Operational Efficiency & Cost Reduction
- Strategic Focus & Resource Optimization
- Enhanced Customer Satisfaction
MSP Challenges, Solved with Flexcom
Challenge
Flexcom Solution
White-Label Ready
Position Flexcom Suite as your own branded UCC management platform:
- Rebrand portals, dashboards, and reports with your identity
- Package provisioning and analytics into your managed services
offering - Deliver enterprise-grade solutions without building in-house tools
- Launch faster and reduce time-to-market for new services
Why Flexcom for MSPs?
- Modular, scalable architecture
- Proven deployments across Europe & North America
- 20+ partners and 500+ active customers
- Tools built from 20 years of UCC expertise
Add Strategic Value to Your Services Today
as-a-service, Flexcom Suite gives you the tools to deliver faster, smarter, and more profitably.