Flexcom

SaaS for MSPs

Flexcom Suite with full reporting and provisioning capabilities that MSPs can provide to customers through their cloud services

Scalable

Modular licensing enabling to add data sources and features

Multi-vendor

A single pane of glass for managing and controlling heterogeneous UCC environments

Customizable

Plenty of built-in functionalities to integrate your own business standards and requirements

PROVISIONING

Simplify and Delegate your UCC management

Flexcom Agile Provisioning simplifies your Unified Communications operations by consolidating them into a centralized platform. With a unified interface, you can effortlessly manage your entire enterprise collaboration environment.

Automate daily user management tasks, including onboarding new users, provisioning accounts and numbers, and updating or deleting user profiles and settings. Streamline recurring administrative work—such as moves, adds, changes, and deletes (MACDs)—to efficiently support your organization’s evolving needs.

Compatible with

REPORTING

Get insights from your collaboration platforms

Having a detailed overview of all different kind of communication became a need to efficiently manage your business. In recent collaboration environments, communications go through a lot of various channels and flows (fixed and mobile phone service providers, internal networks and equipment, cloud services, collaboration platforms…) so it is not easy to have a clear view of collaboration usage.

With its great flexibility, the reporting solution integrates to your collaboration environment and provides number of relevant indicators such as real time dashboards, consolidated reports, compliance rate and trends. Fully agnostic of vendors and versions, the solution is designed to gather and transform complex data into human readable and understandable reporting.

Compatible with

MIGRATION

Take advantage of Agile built-in Cisco and Microsoft connectors to migrate your platform

For over a decade, Agile suite has simplified and automated the daily administration and provisioning of your Cisco Unified Communications services. Agile suite includes an advanced migration tool able to automatize a great part of manual operations. With the Agile migration tool, you can break down complex UC migration process into unit operation tasks, ensure a smooth, secured and efficient move from on-premise platform to cloud based services.

Compatible with

WHAT THEY THINK OF US

"Analytics and its dedicated Hospitality module are excellent tools for managing phones at CHUV, both for employees and patients. Recently, we introduced Agile Provisioning for IP Phones and are very satisfied with its functionality."

"The Analytics Hospitality project within the institution was a significant technical challenge. It successfully transformed the telephony service for patients and associated business processes into a simple, modern solution, perfectly tailored to the needs of all users involved, including patients, admissions staff, caregivers, telephone operators, and finance staff."

Flexcom consistently listens to its customers and demonstrates exceptional agility. Its quick response times and product scalability are among its greatest strengths."